See customer review: Costa Smeralda

    • Travel Month:
    • December 2023
    • Travel destination:
    • Western Mediterranean

    “ The worst cruise I have ever participated in, I dreamed that it would end as soon as possible”

Questions about the Costa Smeralda

    • How did you like your cabin no. 5083?
    • 1 from 5
    • Your comment about your cabin?

    • My cabin was located under the theater where DISCOS were held. The noise, bass and vibration were unbearable. And so until 2 am. I ordered a change of cabin, I was given a slightly better one, but the disco woke me up twice there.
    • How do you rate the cuisine/the food and beverages offered on the Costa Smeralda?
    • 1 from 5
    • How did you like the entertainment program?
    • 3 from 5
    • Please give an overall rating of the ship Costa Smeralda
    • 1 from 5
    • Would you like to note some short remarks about the Costa Smeralda?

    • The ship is incorrectly constructed. In the theater and colosseum, you can't see what's happening on stage from many places.
      The food in the a la carte restaurant was terrible and therefore it was empty throughout the cruise. The buffet restaurant was poorly organized, you had to wait 15-20 minutes in queues to get your meal.

Questions about the tour operator Costa Cruises

    • How well was the embarkation organized?
    • 4 from 5
    • How satisfied were you with the tour operator guide on board?
    • 1 from 5
    • How do you rate the extra expenses on board (1=very affordable, 5=very high)
    • 2 from 5
    • Would you travel again with Costa Cruises?
    • no
    • Comments about Costa Cruises

    • Cheap is cheap, but the quality of the offer should not be reduced at the expense of customers. Let Costa send his people on competition cruises and let them see what it should look like. The ship should undergo a thorough reconstruction and design errors should be eliminated.

Questions about seascanner.com

    • This was the first cruise that I booked over the Internet
    • no
    • How satisfied were you with the handling of your booking by seascanner.com?
    • 5 from 5
    • Would you book again with seascanner.com?
    • yes

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