See customer review: AIDAnova
- Travel Month:
- January 2023
- Travel destination:
- Canary Islands
“Zero, wery bad feeling last day. That is my 23 cruising in my life but was the worst because some people cant talk with customers”
Questions about the AIDAnova
- How did you like your cabin no. 10145?
- How do you rate the cuisine/the food and beverages offered on the AIDAnova?
- How did you like the entertainment program?
- Your rating of sports, fitness and wellness on board the AIDAnova:
- If you traveled with children: Was the cruise child-friendly?
- How do you rate the service in the restaurant, cabin and bars?
- Please give an overall rating of the ship AIDAnova
- Would you like to note some short remarks about the AIDAnova?
- For people from different counties expect Germany, this Ship is not frendly
Questions about the tour operator AIDA Cruises
- How well was the embarkation organized?
- How satisfied were you with the tour operator guide on board?
- How do you rate the extra expenses on board (1=very affordable, 5=very high)
- Would you travel again with AIDA Cruises?
- yes
- Comments about AIDA Cruises
- We dont have any intormation in Englich language. We dont have information about disembarkation and then we must pay 25 eur per person for stay on Ship after 10.30 h
Questions about seascanner.com
- This was the first cruise that I booked over the Internet
- no
- How satisfied were you with the handling of your booking by seascanner.com?
- Would you book again with seascanner.com?
- yes
- Comments about the service of seascanner.com
- I have only problem with booking at the begining because PAY PAL sistem dont work and I have many teouble with payment
Note seascanner.com:
Please note that the official language on board of AIDA cruise ships is German. Most of the crew members speak English and the safety information are in English as well. However, all other communication (e.g. menus, daily programs, announcements, shore excursions) are only in German and most of the passengers do not speak English either. So if you do not understand or speak any German, we would recommend to search for other cruises where English is the onboard language (for example Royal Caribbean, Celebrity Cruises, Princess Cruises etc.). When using the cruisefinder on our website www.seascanner.com/reisen, you may also select cruises with English onboard language only on the lower left hand corner.
Please note that the official language on board of AIDA cruise ships is German. Most of the crew members speak English and the safety information are in English as well. However, all other communication (e.g. menus, daily programs, announcements, shore excursions) are only in German and most of the passengers do not speak English either. So if you do not understand or speak any German, we would recommend to search for other cruises where English is the onboard language (for example Royal Caribbean, Celebrity Cruises, Princess Cruises etc.). When using the cruisefinder on our website www.seascanner.com/reisen, you may also select cruises with English onboard language only on the lower left hand corner.
More Feedback from our customers about this ship (click for details):
Cruise in one sentence:
- En posetiv oplevelse.
- Overall good ship. Many entertainments. Long waiting at all bars due to inadequate staffing. Even there are some closed bars.
- It's not for English speaking people
- Very disappointing, it was too crowded, no area for quiet reading or single contact.
- Very good!
- New ship very dirty and bad service
- Good
- Very good
- Family friendly
Remarks Cabin:
- Stor med god indretning.
- Room was good but Balcony is long and narrow, does not have glass wall and nothing view can be seen except sky when sitting the chair.
- Terrible! Too small, no bedside table, tiny wall table for computer, nowhere to stow luggage, limited storage for clothes. TV didn't work. I complained and was moved.
- Dirty with dust and hairs everywhere
- Too small
- Very far from all the main activities.
- Very good partition of an inside cabin, new furniture with lots of storage space, clean, shower glass door, big TV and comfortable bed.
- Nice decor. Good use of space. Particularly liked the shower room. Plenty of storage space.
- Everything was nice and clean.
- Aida cruise life was very good. I liked. The only thing is im not Germany. Evrrything is not in english. From all announcements to the game show... I watched 2 movies in room and they even replaced english to German language without english text. And i felt the ship just for Germany.
Ship overall:
- TOO small pools!
- Ship was badly designed. Nowhere to sit and be quiet away from the crowds and constant to-ing and fro-ing. Couldn't walk totally around the ship. Overcrowded and noisy
- Would be nice the most important information announced in English language to. One day one of the main shows was cancelled, announcement was made only in German. We were left very confused if the show will go ahead or not....
- Good schedule for stops. Pretty diverse food options and buffet schedule. Nice to have drinks and ice-cream included with buffet. Entertainment quality was not so engaging. Amazing costumes though. Djamilla from Brauhaus should set the standard, always gave 100% and made people get involved....
- Entertainment of a poor quality. Singers and productions not very good.
- We absolutely loved our trip.
- Very helpful and kind crew. So many interesting things to do - we have played table tennis, darts, climbung garden, water slides. The cuisine was perfect.
Average total ship rating:
4.0 from 5